The Danish welfare system is one of the best in the world; but with the evolution of the public sector, case flows have become increasingly complex. In the coming years, Denmark aims to simplify legislation in order to facilitate automated digital case processing.
Complexity in legislation hinders digital case processing
Today, citizens and corporations face highly complicated rules in some areas. At the same time, exercises of professional discretion are often mandatory in case processing. In combination, this sometimes results in confusion about which guidelines and laws apply in a given circumstance. Complex legislation with several exceptions, vague terms or many procedural requirements may prevent an efficient and digital public administration.
Digital-ready legislation can cut red tape
The goal of digital-ready legislation is to cut red tape by simplifying legislation and integrating public case processing and technology. Unnecessary and complex legislation should be simplified and new legislation should be easily understandable and digitally compatible. Future legislation must be drafted in a way that is both easily manageable and enables digital administration. Essentially, the aim of digital-ready legislation is a systematic de-bureaucratisation of the Danish public sector.
A digital society
Digital-ready legislation aims to enable an easier every day life for citizens, businesses and public employees while improving the effectiveness of the Danish public sector and ensuring that personal data is handled securely and responsibly. New legislation must support and benefit the citizens of the digital society that is the Denmark of today.