Animated Films

Three short animated films communicate the advantages of central digital solutions in an everyday life setting.

When communicating to digitally challenged citizens, targeted communication is vital. One such way is visual communication and animated films. Experience shows that visual communication resonates well with digitally-challenged groups of the population, particularly when compared to classic written communication. Animation films, illustrations, infographics, and similar visual products help communicate clearly when written language can be an obstacle, for instance for immigrants, dyslectics and others.

Three animated films guide digitally challenged citizens through the digital solutions MitID, Digital Post and NemSMS.

The animated films focus on everyday life and use common life situations to highlight the advantages of using the digital solutions for the recipients.

The main objective is to show how the digital solutions make a positive difference in people’s lives. For instance, the animated film on Digital Post emphasises how easy it is to check your Digital Post, including how to schedule and remember appointments on your tablet, phone, or computer.

Translations of the animated films include seven different languages, including Arabic, Farsi, Russian, Somali, Turkish and Ukrainian.

Watch the animated films in English

You can read mail from the public sector in the Digital Post app and on borger.dk. It is also possible to read mail from the public sector on the commercial platforms e-Boks and mit.dk. These platforms also support mails from commercial actors, e.g. electrical bills, your bank etc. It is a personal choice on which platform you read your mail.

Read more about Digital Post

Digital communication with the public sector presupposes that citizens can authenticate through secure means when they access for instance their Digital Post. MitID is the national digital signature and eID in Denmark.

Read more about MitID

NemSMS makes it possible to receive text messages about for instance upcoming appointments at the hospital, changes in payments, or important information from local authorities.

Read more about NemSMS

More information about the solutions

Find more information about MitID, Digital Post and NemSMS.

Read more about MitID

Read more about Digital Post

Read more about NemSMS