Digital welfare – the use of technology in e.g. care giving and medicine – is a corner stone in the Digital Strategy 2016-2020 that sets the bar high for public digitisation.
In Denmark, digitisation of the public sector has been on the agenda for almost two decades. Societal challenges such as an ageing population, a greater number of people with chronic diseases, and limited financial resources put the public sector under pressure to find new and efficient ways of providing public services.
A more efficient public sector
Utilizing technology in welfare services can make an important contribution to the continued economic stability of the Danish welfare state. New technology and digital welfare solutions have already empowered elderly to live more autonomously and with greater quality of life.
For example, telemedicine to patients with COPD has reduced costs and increased the feeling of control and feeling of safety for the patients.
A better and more interconnected public sector
Digital welfare solutions can furthermore make the public sector more interconnected.
Sharing knowledge across the public sector is important to ensure transparency and coherence amongst the citizen’s proceedings. Better coordination between authorities and data sharing may e.g. improve the course of treatments, when different stages of treatments are carried out by hospitals, general practitioners and the municipality.
Examples of initiatives under way
The Digital Strategy 2016-2020 has six initiatives within the digital welfare space. Two of the most important initiatives are described in the box below.