Next Generation of Digital Post
Next generation Digital Post will replace the current Digital Post solution. The aim is to increase the efficiency and improve the user experience of the Digital Post solution, as well as deliver a simple and future-proof communication solution for Denmark.
The Agency for Digitisation is to develop the future Digital Post solution.
The first versions of Digital Post have been a natural initial step towards a digitized society in which communication is increasingly digital. Approx. 4.3 million citizens and approx. 680,000 businesses use and receive Digital Post today, and approx. 400 authorities are part of the solution and send Digital Post messages via the solution. The number of mails is increasing. Thus, in 2016, 112.6 million digital mails were sent, while in 2017 the number had increased to 126.5 millions. The Digital Post of the future will go a step further and develop the way in which we communicate.
The Next Generation Digital Post will take over when the contract with the current supplier, e-Boks A/S, lapses. This contract runs until 2018 and can be extended twice for one year, i.e. by up to two years.
Citizens, businesses, and public authorities all have expectations and needs from the future solution. Meeting these expectations and needs is a complex jigsaw puzzle. The aim of the new communication solution is to Increase the efficiency and improve the user experience of the Digital Post solution, as well as deliver a simple communication solution for Denmark, which is future-proof and which can be used by everyone to distribute and receive important information, including secure and non-repudiable mail, see the Danish Public Digital Post Act.