This privacy policy for the Agency for Digital Government contains detailed information on how we process personal data and on what basis. Additionally, the privacy policy provides information on the specific rights you have when we process your personal data.
The Agency for Digital Government is an agency under the Ministry of Digital Government, and our core task is to contribute to the development and implementation of the government's objectives in the field of digitization. In the Agency for Digital Government, we lead an ambitious digital development of Denmark that creates value for citizens, businesses, and public organizations, and provides solutions to society's major challenges.
Personal data on citizens is collected and processed as part of the Agency for Digital Government’s role as a public authority. Due to this, a certain amount of your personal data will be processed by us when you contact the Agency for Digital Government.
Furthermore, the Agency for Digital Government processes your personal data in order to provide the best possible service as a public authority.
When you visit the Agency for Digital Government website, cookies are used for statistical purposes in order to gain an overview of the number of visitors to the website and which pages on the website they visit. You have the option of clicking ‘Nej tak til cookies’ (Do not accept cookies) if you do not wish to have your information collected.
You can read more about how the Agency for Digital Government uses cookies here
The Agency for Digital Government also processes personal data in connection with any enquiries we may receive and in connection with specific cases processed by the Agency for Digital Government. When you write to us, your enquiry and personal data will be registered by our electronic case and document management system.
If you have a specific case with the Agency for Digital Government, information will be collected regarding your name, address and CPR number (if relevant) as well as information regarding the specific enquiry. All documents on the case will be subject to the Danish Public Administration Act and the Danish Access to Public Administration Files Act, including regulations on the legal right of access.
In some cases, the Agency for Digital Government will be required to share information with other public authorities. However, this transfer of data is limited to the personal information processed as part of public administration.
The Agency for Digital Government will only store and process your personal data for as long as is necessary for the purposes for which the personal data was processed. In some areas, there is a statutory limit on the length of time that personal data can be stored. In such cases, legislation will determine how long there is a purpose for storing and processing your personal data.
When there is no longer a purpose for processing your personal data, it will be deleted, anonymised or archived in accordance with the regulations in archive legislation.
When we receive your information at the Agency for Digital Government we will take the necessary measures to ensure that your data is processed securely. We have implemented a number if technical and organisational security measures to protect against accidental or unlawful destruction or accidental loss of information. Furthermore, additional measures are in place to ensure that your data is not disclosed to an outside third party, misused or in any other way processed in contravention of the General Data Protection Regulation.
Please note that normal emails sent to the Agency for Digital Government are not encrypted. You should therefore use e.g. Digital Post or another secure connection if you intend to send protected information; e.g. information concerning private matters, CPR number (civil registration number) or similar.
You have a number of rights with regard to processing of your personal data by the Agency for Digital Government.
These include:
If the Agency for Digital Government makes a decision based solely on automated processing, including profiling, in some cases you have the right to exclude yourself from such processing.
Please note, that there are certain exceptions to these rights, which means you will not always be able to exercise all of your rights. This is because, as a public authority, in many cases the Agency for Digital Government processes personal data when exercising its official authority.
Please contact us if you wish to exercise your rights. See the contact information below.
If you would like to complain about how the Agency for Digital Government processes your personal data, we recommend that you send your complaint to us.
You also have the option to complain directly to the Danish Data Protection Agency.
Contact information for the Danish Data Protection Agency is at www.datatilsynet.dk (in Danish)
The Agency for Digital Government is responsible for processing your personal data. This applies to all personal data which we process as part of our role as a public authority and in connection with the Agency’s services.
If you wish to contact the Agency for Digital Government in connection with our role as a data controller or if you wish to exercise your rights as a subject, please use the contact information:
Agency for Digital Government
Landgreven 4
DK - 1301 Copenhagen K
+45 3392 5200
You are welcome to contact our data protection officer if you require guidance regarding your rights in connection with our processing of your personal data or if you have any additional questions regarding our data processing.
You can contact our data protection officer (DPO) by using the contact information:
Agency for Digital Government
Att. Data protection officer
Landgreven 4
DK-1301 Copenhagen K
