Digital Post
Number of users
Of 4.8 million residents over the age of 15, who are covered by the 'Public Digital Post Act':
- 4.6 million citizens receive Digital Post from public authorities.
- 331,000 citizens are exempt from Digital Post from public authorities.
Number of messages
- 227.3 million messages were sent through Digital Post in 2021 from public authorities.
- 202 million messages were sent through Digital Post in 2021 from public authorities to residents.
- 25.3 million messages were sent through Digital Post in 2021 from public authorities to businesses.
Satisfaction
A user satisfaction survey from 2021 shows that:
- 83 percent are either very satisfied or satisfied with Digital Post.
- 64 percent of businesses are either very satisfied or satisfied with Digital Post.
Updated on 22 April 2022