Numbers and Statistics

• 98 percent of 15-89-year-olds have used the internet within the last three months. For 75-89-year-olds the share is 91 percent.
• 92 percent of 15-89-year-olds use a cellphone or smartphone to access the internet. 68 percent use a laptop and 42 percent use a tablet.
• 77 percent of 15-89-year-olds prefer to use digital solutions to get their public tasks done.
• 84 percent of the 15-89-year-olds that use public digital solutions agree with the statement that their experiences with using the solutions are mostly good. 3 percent disagree.
• 91 percent of the 15-89-year-olds that receive Digital Post feel safe using Digital Post when communicating with the public.

Updated on Oktober 9, 2026

• 115.6 million visits on borger.dk in 2025
• 10.4 million visits on borger.dk in September 2026
• 93% of borger.dk users are either very satisfied or satisfied with the portal

Updated on 5 October 2026

Number of solutions

• As of October 2026, a total of 72 specific powers of attorney can be granted.

Number of powers of attorney

As of October 2026, there was:

• 4,020,683 active powers of attorney
• 191,705 power of attorney relationships.

Updated on 1st October 2026

Number of users

• 3.89 million residents receive NemSMS from the Danish public sector.
• 171.964 businesses receive NemSMS from the Danish public sector.

Number of service messages

• 3,49 million service messages were sent through NemSMS in the fourth quarter of 2023.

Updated on 18 January 2024

Number of users

• 97.2 percent of the Danish population over the age of 15 have an active MitID.
• A total of 5.3 million registered MitID users.
• 94.4 million monthly transactions*.

* Average calculated for 2025

Updated on April 16, 2026

User satisfaction

A user satisfaction survey from 2025 shows that:

• 86 percent of users are satisfied with MitID.
• 96 percent of users report that MitID is easy to use.
• 84 percent of users feel secure using MitID.

Updated on April 16, 2026

Downloads and use

• 3 million digital health insurance cards have been created.
• The health insurance card app is used approximately 165,000 times a day.
• 140,000 users have opted out of receiving the physical health insurance card.

Satisfaction

• iOS user reviews give the health insurance card app 4.4 out of 5 stars.
• Android user reviews give the health insurance card app 4.3 out of 5 stars.

Last updated on 04 November 2025

Number of accounts

• 5.7 million person-related accounts registered.
• 728,000 business-related accounts registered.

Number of payments

• 7.8 million payments in December 2021.
• 97.9 million payments in 2021.

Last updated on 22 April 2022

NemLog-in provides access to all public self-service solutions and digital services with a single login.

• On average, around 35 million logins are carried out through NemLog-in each month.

Updated on 6 March 2026

With a national eID, citizens can use a range of public digital services across EU/EEA countries.

Use of eID
In 2025, there were in total:

• 128,042 logins with MitID to foreign digital services.
• 7,101 logins with foreign eIDs to Danish digital services.

Updated on May 21st 2026

Number of users

Number of users per second half of 2026:

• 4.88 million Danish residents receive Digital Post from public authorities.
• 225.120 Danish residents are exempt from receiving Digital Post from public authorities.

Updated on 1. October 2026

Number of messages

• 253.774.703 messages were sent in Digital Post in 2025.

Updated on 17. June 2026

Satisfaction

A user satisfaction survey from 2025 shows that:

• 81 percent are either very satisfied or satisfied with Digital Post.
• 60 percent of businesses are either very satisfied or satisfied with Digital Post.

Updated on 17. June 2026

Downloads and use

• 2.1 million digital driving licenses have been created.
• The driving license app is used approximately 70,000 times a day.

Satisfaction

• iOS user reviews give the driving licence app 4.3 out of 5 stars.
• Android user reviews give the driving licence app 3.6 out of 5 stars

Last updated on 04 November 2025

There are approximately 1,3 million active MitID Erhverv users in MitID Erhverv.

As of September 2026, there were 357,261 organisations registered in MitID Erhverv, distributed as follows:

• 331.393 private companies
• 301 public authorities
• 25.567 associations

Satisfaction with MitID Erhverv

A user satisfaction survey from 2025 shows that:

• 88% of users are generally satisfied with MitID Erhverv

Updated on 14th September 2026