About the Agency for Digital Government
The Agency for Digital Government was established in 2011. The Agency is in charge of implementing the Danish Government’s policies for developing the digital public sector as well as large parts of the Danish digital service infrastructure. On December 15th 2022, the Agency for Digital Government became part of the Ministry of Digital Government and Gender Equality.
A Joined-Up Digital Public Sector
The Agency for Digital Government is the engine behind the continuous development of a joined-up digital public sector. We do so by facilitating public-sector collaboration.
The Danish public sector has used digital technologies since the 1960s. And for more than 20 years, public institutions at all levels – whether central, regional, or municipal administrations – have worked strategically together to deliver the best possible public services by embracing digital solutions for people and businesses in Denmark. The strategic-collaborative approach across levels of government has created a digital mindset and the vision of a digital public sector.
This means that the Danish Government’s digital ambitions extend to all levels of government, including ministries, agencies, public hospitals, and municipal administrations, as well as self-governed public institutions such as the Danish universities.
Digital Public Services
We believe that digital solutions are a prerequisite in a modern welfare society to create a coherent and accessible public sector focused on the needs of people and businesses.
One of the milestones in the Danish digital journey was the national Digital Post system, which gave all residents and businesses a single digital platform for communicating with all public authorities in Denmark.
Since November 2014, it has been mandatory for people over the age of 15 to receive letters from the public sector digitally through this system. Similarly, it is mandatory for people and businesses to use digital self-service solutions when accessing public services.
To make communication and information exchange between the public sector, businesses, and residents as easy as possible, the Agency for Digital Government is responsible for a wide variety of public-sector digital tools and solutions to create a joined-up national digital service infrastructure.