Here, you can read about how the Danish Agency for Digital Government processes your personal data when you send us an inquiry, when you subscribe to one of our newsletters or the user panel, or when you submit a complaint to the DSA Supervisory Authority.
The Agency for Digital Government is the data controller for the processing of the personal data we have received about you. You can find our contact details below.
Digitaliseringsstyrelsen
Landgreven 4
1301 København K
Central Business Register (CVR) no.: 34051178
On the telephone: + 45 33 92 52 00
Email: digst@digst.dk
If you have any questions about our processing of your data, you are always welcome to contact our Data Protection Officer. The Data Protection Officer can advise you on your rights under the General Data Protection Regulation.
You can contact our Data Protection Officer in the following ways:
If you contact the Agency for Digital Government, the Agency will process the personal data contained in your inquiry in order to handle and respond to it.
If you wish to exercise your rights as described below in section 9, the Agency will ask you to submit your inquiry via Digital Post in order to verify your identity.
The legal basis for our processing of your personal data in connection with handling inquiries from you is Article 6(1)(e) of the General Data Protection Regulation about the performance of a task carried out in the public interest or in the exercise of official authority.
You are encouraged not to provide your CPR number or sensitive personal data via email to us, but instead to use Digital Post if it is necessary to include such information in your inquiry. If you include your CPR number in an inquiry to us, we will process it in accordance with Section 11(1) of the Danish Data Protection Act. If you include sensitive personal data in an inquiry to us, we will process it in accordance with Article 9(2)(g) of the General Data Protection Regulation, as we are obliged as a public authority to process and respond to the inquiries we receive.
Personal data, including:
Sensitive personal data, including:
Confidential data, including:
In certain cases, the Agency for Digital Government will be obliged to disclose personal data to other public authorities if it is determined that your inquiry falls within the remit of another ministry.
We transfer your personal data to the Agency’s data processors, who assist with the operation and administration of our IT systems.
If your inquiry is a request for access to documents originating from another authority than the Agency for Digital Government, it may be relevant for the Agency to consult that authority in connection with processing your request for access. In this context, the Agency will disclose the name of the requester (you).
The Agency for Digital Government uses Microsoft 365 to support the Agency’s case processing, including the receipt and response to emails. In certain cases, personal data may be transferred to Microsoft’s sub-processors outside the EU/EEA. Any such transfers will be made on the basis of the European Commission’s standard contractual clauses and appropriate technical and organisational measures.
When the Agency for Digital Government receives an inquiry from you, your inquiry will be registered in the Agency’s case and document management system.
Information about you in the Agency’s case and document management system will be transferred to the Danish National Archives for storage in accordance with the archival legislation after the end of the journal period in which the case was closed.
For a period after the end of the journal period in which the case was closed and transferred to the Danish National Archives, the Agency will still have access to retrieve the information in a historical version of the journal period in the system.
The Agency for Digital Government does not make any automatic processings, including profiling.
Below, you can read about your right of access, rectification, erasure, restriction, objection, and data portability. You can lean more about your rights on the EDPB's website: Information for individuals - European Commission.
If you want to make use of your rights, please contact us.
Right to information (right of access)
You have a right to gain access to the information that we process about you and some further information.
Right to rectification (correction)
You have a right to have rectified incorrect information about you. You also have the right to have your information supplemented with additional details if this will make your personal data more complete and/or up to date.
Right to erasure
In certain cases, you have the right to have erased information about you before the time of our ordinary general erasure.
Right to restrict processing
In certain cases, you have a right to have restricted the processing of your personal data. If you have a right to have the processing restricted, in the future we may only process the information - except for storage - with your consent or for the purpose of determining, relying on or defending a legal claim or to protect a person or vital public interests.
Right to object
In certain cases, you have a right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, as well as to have these personal data transmitted from one data controller to another without hindrance.
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. Read more about your options for filing a complaint to the Danish Data Protection Agency at https://www.datatilsynet.dk/english/file-a-complaint.
The Agency for Digital Government is the data controller for the processing of the personal data we have received about you. You can find our contact details below.
Digitaliseringsstyrelsen
Landgreven 4
1301 København K
Central Business Register (CVR) no.: 34051178
On the telephone: + 45 33 92 52 00
Email: digst@digst.dk
If you have any questions about our processing of your data, you are always welcome to contact our Data Protection Officer. The Data Protection Officer can advise you on your rights under the General Data Protection Regulation.
You can contact our Data Protection Officer in the following ways:
If you subscribe to one of the Agency for Digital Government’s newsletters, the Agency will process your email address for the purpose of sending you the requested newsletters.
The legal basis for our processing of your personal data for this purpose is Article 6(1)(a) of the General Data Protection Regulation about consent.
Personal data, including:
The Agency for Digital Government uses a data processor, Ubivox, to assist with the distribution of newsletters.
The Agency for Digital Government does not transfer your personal data to recipients outside the EU/EEA.
The Agency for Digital Government stores and processes your personal data only for as long as is necessary for the specified purpose of the processing. If you no longer wish to receive newsletters, you can withdraw your consent, and your email address will then be deleted.
The Agency for Digital Government does not make any automatic processings, including profiling.
You can always withdraw your subscription to a newsletter. You can do this either by clicking the unsubscribe link at the bottom of one of the newsletters you have received, or by selecting the newsletter(s) you wish to unsubscribe from in the subscription box on this page, entering your email address, and clicking "Frameld" (meaning unsubscribe). Your personal data will then be automatically deleted no later than 14 days after the unsubscription has been completed.
If you choose to withdraw your consent, this will not affect the lawfulness of our processing of your personal data based on your previously given consent and up until the time of withdrawal. If you withdraw your consent, it will therefore only take effect from that time onwards.
Below, you can read about your right of access, rectification, erasure, restriction, objection, and data portability. You can lean more about your rights on the EDPB's website: Information for individuals - European Commission.
If you want to make use of your rights, please contact us.
Right to information (right of access)
You have a right to gain access to the information that we process about you and some further information.
Right to rectification (correction)
You have a right to have rectified incorrect information about you. You also have the right to have your information supplemented with additional details if this will make your personal data more complete and/or up to date.
Right to erasure
In certain cases, you have the right to have erased information about you before the time of our ordinary general erasure.
Right to restrict processing
In certain cases, you have a right to have restricted the processing of your personal data. If you have a right to have the processing restricted, in the future we may only process the information - except for storage - with your consent or for the purpose of determining, relying on or defending a legal claim or to protect a person or vital public interests.
Right to object
In certain cases, you have a right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, as well as to have these personal data transmitted from one data controller to another without hindrance.
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. Read more about your options for filing a complaint to the Danish Data Protection Agency at https://www.datatilsynet.dk/english/file-a-complaint.
The Agency for Digital Government is the data controller for the processing of the personal data we have received about you. You can find our contact details below.
Digitaliseringsstyrelsen
Landgreven 4
1301 København K
Central Business Register (CVR) no.: 34051178
On the telephone: + 45 33 92 52 00
Email: digst@digst.dk
If you have any questions about our processing of your data, you are always welcome to contact our Data Protection Officer. The Data Protection Officer can advise you on your rights under the General Data Protection Regulation.
You can contact our Data Protection Officer in the following ways:
If you join the Agency for Digital Government’s user panel, the Agency will process your email address for the purpose of sending you information about the user panel.
The legal basis for our processing of your personal data for this purpose is Article 6(1)(a) of the General Data Protection Regulation about consent.
Personal data, including:
In connection with sending information about the user panel, the Agency for Digital Government uses a data processor, SurveyXact, to assist with the collection of personal data and the distribution of the information.
The Agency for Digital Government does not transfer your personal data to recipients outside the EU/EEA.
The Agency for Digital Government stores and processes your personal data only for as long as is necessary for the specified purpose of the processing. If you no longer wish to receive information about the user panel, you can withdraw your consent, and your email address will then be deleted.
The Agency for Digital Government does not make any automatic processings, including profiling.
You have the right to withdraw your consent at any time after joining the user panel. You can do this by contacting us using the contact details provided above in section 1.
If you choose to withdraw your consent, this will not affect the lawfulness of our processing of your personal data based on your previously given consent and up until the time of withdrawal. If you withdraw your consent, it will therefore only take effect from that time onwards.
Below, you can read about your right of access, rectification, erasure, restriction, objection, and data portability. You can lean more about your rights on the EDPB's website: Information for individuals - European Commission.
If you want to make use of your rights, please contact us.
Right to information (right of access)
You have a right to gain access to the information that we process about you and some further information.
Right to rectification (correction)
You have a right to have rectified incorrect information about you. You also have the right to have your information supplemented with additional details if this will make your personal data more complete and/or up to date.
Right to erasure
In certain cases, you have the right to have erased information about you before the time of our ordinary general erasure.
Right to restrict processing
In certain cases, you have a right to have restricted the processing of your personal data. If you have a right to have the processing restricted, in the future we may only process the information - except for storage - with your consent or for the purpose of determining, relying on or defending a legal claim or to protect a person or vital public interests.
Right to object
In certain cases, you have a right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, as well as to have these personal data transmitted from one data controller to another without hindrance.
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. Read more about your options for filing a complaint to the Danish Data Protection Agency at https://www.datatilsynet.dk/english/file-a-complaint.
The Agency for Digital Government is the data controller for the processing of the personal data we have received about you. You can find our contact details below.
Digitaliseringsstyrelsen
Attn. KDRT DSA-teamet
Landgreven 4
1301 København K
Central Business Register (CVR) no.: 34051178
On the telephone: + 45 33 92 52 00
Email: digst@digst.dk
If you have any questions about our processing of your data, you are always welcome to contact our Data Protection Officer. The Data Protection Officer can advise you on your rights under the General Data Protection Regulation.
You can contact our Data Protection Officer in the following ways:
If you submit a complaint about an intermediary service to the DSA Supervisory Authority, the Agency for Digital Government will process your personal data for the purpose of handling your complaint. The Agency will only process personal data about you if you are submitting the complaint as a private individual or if you file a complaint on behalf of a sole proprietorship. If another person has submitted a complaint on your behalf, the Agency will also process personal data about you.
The legal basis for our processing of your personal data in connection with handling inquiries from you is Article 6(1)(e) of the General Data Protection Regulation about the performance of a task carried out in the public interest or in the exercise of official authority.
Personal data, including:
In connection with processing your complaint, we may disclose your data to the company you are complaining about. This is done by forwarding it to the competent authority in the EU member state where the company is established. You will be notified if your personal data is forwarded.
The form you use to submit the complaint is provided by the Danish Competition and Consumer Authority. The Agency for Digital Government will therefore also transfer your personal data to the Danish Competition and Consumer Authority, which acts as the Agency’s data processor.
The Agency for Digital Government does not transfer your personal data to recipients outside the EU/EEA.
When the Agency for Digital Government receives a complaint from you, your complaint will be registered in the Agency’s case and document management system.
Information about you in the Agency’s case and document management system will be transferred to the Danish National Archives for storage in accordance with the archival legislation after the end of the journal period in which the case was closed.
For a period after the end of the journal period in which the case was closed and transferred to the Danish National Archives, the Agency will still have access to retrieve the information in a historical version of the journal period in the system.
If you have not submitted the complaint yourself, another person has filed the complaint on your behalf. In cases where it is necessary, we will request a power of attorney.
The Agency for Digital Government does not make any automatic processings, including profiling.
Below, you can read about your right of access, rectification, erasure, restriction, objection, and data portability. You can lean more about your rights on the EDPB's website: Information for individuals - European Commission.
If you want to make use of your rights, please contact us.
Right to information (right of access)
You have a right to gain access to the information that we process about you and some further information.
Right to rectification (correction)
You have a right to have rectified incorrect information about you. You also have the right to have your information supplemented with additional details if this will make your personal data more complete and/or up to date.
Right to erasure
In certain cases, you have the right to have erased information about you before the time of our ordinary general erasure.
Right to restrict processing
In certain cases, you have a right to have restricted the processing of your personal data. If you have a right to have the processing restricted, in the future we may only process the information - except for storage - with your consent or for the purpose of determining, relying on or defending a legal claim or to protect a person or vital public interests.
Right to object
In certain cases, you have a right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, as well as to have these personal data transmitted from one data controller to another without hindrance.
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. Read more about your options for filing a complaint to the Danish Data Protection Agency at https://www.datatilsynet.dk/english/file-a-complaint.
