Single Digital Gateway

The three obligations of the SDGR

• 1. Access to Information

  With the SDGR as a starting point, one digital portal for EU-users is to be created by the establishment of the SDGR-portal, Your Europe. This portal enables access to information, procedures, and services that are relevant to the Internal Market. The EU Commission is responsible for the development and running of Your Europe. 

  Danish Competent Authorities will implement the obligation via the national portals lifeindenmark.dk and BusinessInDenmark so that EU-users can be redirected to these portals via Your Europe. Lifeindemark.dk already contains information from Danish Competent Authorities for international citizens. Similarly, BusinessInDenmark contains information for businesses in English. The portals ensure that Denmark is fulfilling the requirement of access to information of the SDGR, including the requirement to collect statistics and user feedback.

• 2. Access to digital procedure portals

  Annex I of the SDGR established several life events for the domains of the SDGR. Procedures under the life events of the SDGR must be made digitally accessible for EU-users  

  The procedures will be made accessible to EU-users by enabling them to log in using aneID, corresponding to the Danish MitID. Additionally, the SDGR contains certain requirements for the accessibility of these services for EU-users, e.g. the ability to access the procedure portals in English or with the aid of an extensive guide in English. 

  In Denmark, it is the responsibility of the individual Competent Authority to assess, which of their information and existing procedures are covered by the SDGR and should consequently be made accessible to EU-users. 

• 3. The Once Only Technical System (OOTS)

  The SDGR requires that documentation used in the procedures described in Annex II must be able to be exchanged automatically via a technical system, the Once Only Technical System (OOTS). This means that information that users have already submitted to a Competent Authority in an EU Member State can be transferred to Competent Authorities in other Member States in connection with specific procedures via their digital procedure portals.  

  The Agency for Digital Government is developing the centralized Danish OOTS-gateway that the Danish Competent Authorities will have to integrate to and through which documentation will be exchanged with Competent Authorities in other Member States. Danish Competent Authorities, covered by the OOTS-requirement, must integrate to the Danish OOTS-gateway in order to be compliant.