Terms and conditions

The Danish Agency for Digital Government and the Danish National Police are joint data controllers for the processing of your personal data in the driving licence app.

As data controller, The Danish Agency for Digital Government is responsible for the driving licence app and the processing of your personal data in relation to the use and operation of the driving licence app.

You will find our contact information below:

The Danish Agency for Digital Government
Division for Apps and Cross-Border eIDs
Landgreven 4   
1301 Copenhagen K   
Denmark

CVR number: 34 05 11 78  
Phone number: +45 33 92 52 00  
E-mail address: digst@digst.dk

The Danish National Police makes data from the Danish driving licence registry available for the Danish Agency for Digital Government to be used in the driving licence app. The Danish National Police is responsible for the data being correct and updated.

You will find contact information of the Danish National police below:

The Danish National Police
Polititorvet 14
1780 Copenhagen V
Denmark

CVR number: 17 14 36 11

The Danish National Police’s Data Protection Unit can be contacted at:

Phone number: + 45 33 14 88 88
E-mail address: pol-databeskyttelse@politi.dk

If you have any questions regarding our processing of your personal data, please contact our Data Protection Officer via one of the following options:

• By Digital Post: Send a message to the Danish Agency for Digital Government in Digital   
  Post stating "Att. Data Protection Officer” in the subject field.
• By email: dpo@digst.dk. If you would like to contact the data protection officer by e-mail, we ask that you do not provide your personal identification number (“CPR number”) or other sensitive/confidential information.
• By letter: The Danish Agency of Digital Government, Att.: Data Protection Officer,   
  Landgreven 4, 1301 Copenhagen K, Denmark.

• The processing of your personal data is based on Article 6(1)(e) of the General Data Protection Regulation (exercise of official authority), cf. Executive Order on Driving Licence, Section 6 (Order no. 1843 of September 22, 2021).
• The processing of sensitive personal data (if you have codes containing health data in your driving licence) is based on Article 9(2)(g) of the General Data Protection Regulation (substantial public interest), cf. Executive Order on Driving Licence, Section 6 (Order no. 1843 of September 22, 2021).
• The processing of data about personal identification number (“CPR number”) is carried out for the purpose of unique identification, cf. Section 11 (1) of the Data Protection Act.

The purpose of the processing of your personal data is to make it possible for you to set up and use the driving licence app and the appurtenant self-service solution on borger.dk.

• The purpose of processing your driving licence data is to present them in your driving licence app.
• The purpose of processing data from your passport/ID card and your MitID is to verify your identity when you set up your digital driving licence in the app.
• The purpose of processing the IP address of your mobile phone is to support resolution of technical errors and audit.

The Danish Agency for Digital Government processes the following categories of personal data about you:

General personal data:

• Name
• Date of birth
• Place of birth
• Nationality
• Driving licence number
• Passport/ID card number
• Passport/ID card photo
• PID number, which is a personal ID number from your MitID, is used to   
  verify your identity when logging in with MitID. You must do this when you set up your digital driving licence.
• UUID, which is your unique ID in the driving licence app
• Public Key, which is your key to identify yourself in the app.

Sensitive personal data:

• Health data is processed in the driving licence app if you have any codes in your driving licence enjoining, for example, that you must use a prosthesis, glasses or other assistive devices when driving.

Information subject to special regulation:

• Personal identification number (“CPR number”).

The Danish Agency of Digital Government transfers or makes your personal data available to the following recipients:  

• We transfer your personal data to the Danish Agency of Digital Government’s data processors, who assist with the operation and maintenance of out IT-systems.

The Danish Agency for Digital Government does not transfer your personal data to recipients outside of the EU/EEA.

The Danish Agency for Digital Government only stores an extract of driving licence data about existing users of the driving licence app and people, who have requested to sign up for the app. The extract of driving licence data stored is name, date of birth, place of birth, driving licence number, and personal identification number (“CPR number”). The data is updated once a day and is stored as long as the Danish Agency for Digital Government is responsible for the driving licence app.

• Your passport/ID card photo is not stored by the Danish Agency for Digital Government; it is only stored on your mobile phone. The passport/ID card photo will be deleted from your mobile phone, if you reset or delete your driving licence app.
• Your driving licence data will be transferred to your mobile phone, when you set up your digital driving licence in the app. The driving licence data will be deleted from your mobile phone, if you reset or delete the driving licence app.
• The Danish Agency for Digital Government stores your personal identification number (“CPR number”), PID number, UUID, Public key, driving licence number, and passport/ID card number in the underlying backend system. If you reset your driving licence app either from the app itself or by self-service solution on borger.dk, your data will be stored for one month and then deleted.
• Furthermore, the Danish Agency for Digital Government stores a log with information about your personal identification number (“CPR number”), PID number, passport/ID card number, UUID, Public key and driving licence number for audit purposes. If you reset your driving licence app either from the app itself or by the self-service solution on borger.dk, your data will be stored in the log for 12 months and then deleted.
• Your other passport/ID card data (besides photo and passport/ID card number, please see above) are only processed when you verify your identity in the process, where you set up your driving licence app, and then they are deleted. 

No automatic decisions, including profiling, are made in the driving licence app.

According to the General Data Protection Regulation you have some rights concerning the processing of your personal data. If you would like to exercise your rights, please contact the us.

Your rights are:

Right of access by the data subject

• You have the right to obtain access to the personal data we process about you, as well as some additional information. You can access your data by using the self-service solution on borger.dk or by sending a data subject request via Digital Post or by letter.

Right to rectification

• You have the right to obtain the rectification of inaccurate personal data concerning you. If you find your driving licence data in the driving licence app inaccurate, please contact the Danish National Police's Data Protection Unit (you can find their contact information under the section “The data controller” above).

Right to erasure (‘right to be forgotten’)

• In special cases, you have the right to obtain erasure of your personal data before our general deletion time. You can reset the driving licence app yourself, either from the app itself or by the self-service solution on borger.dk and delete the driving licence app from your mobile phone.      

Right to restriction of processing

• In special cases you have the right to obtain restriction of the processing of your data. If you have the right to have the processing of your data restricted, we may henceforward only process your personal data, in special cases in accordance with the General Data Protection Regulation. Using the driving licence app is optional. If you no longer want to have your personal data processed in the driving licence app, you can reset it via the app itself or by the self-service solution on borger.dk and delete the app from your mobile phone.

Right to object

• In certain cases, you have the right to object to Danish Agency of Digital Government’s processing of your personal data. You can object to the processing by sending an objection request to the Danish Agency of Digital Government via Digital Post or by letter.

If you would like to exercise your rights to obtain access to your personal data, to rectification, erasure etc. in relation to the Danish National Police’s processing of your personal data in the driving licence app, please contact The Danish National Police’s Data Protection Unit (contact information above). On the Danish National Police’s homepage, www.politi.dk, you can read more about their processing of your personal data and your rights in this regard.

If you would like to complain about the Danish Agency for Digital Government’s processing of your personal data, this must be done to the Danish Data Protection Agency.

You can find the contact information for the Danish Data Protection Agency at www.datatilsynet.dk.