Principles for Digital Inclusion in the Public Sector

Joint government principles for digital inclusion aim to promote responsible and inclusive digitalization. An English translation of the principles is now available for international readers.

With six principles for digital inclusion, the Agency for Digital Government, Local Government Denmark and Danish Regions collectively set the direction for public digitalization with consideration for all citizens, so that no one gets left behind.

The principles are advisory and meant to assist authorities in their efforts towards inclusive digitalization.

The principles for digital inclusion have been developed through extensive collaboration across the Danish Agency for Digital Government, Local Government Denmark (KL), and Danish Regions. Likewise, several other authorities and civil society organisations have been involved in devising the six principles.

With descriptions of practical applications and concrete tools, the principles are intended to help both employees and decision-makers to consider inclusion from start to finish when digitalizing.

The principles are relevant to anyone who is involved in public digitalization or public services in areas where interaction with citizens is digital.

A platform for Danish readers

The principles will only add value when they are reflected in decisions, projects and in the interaction between citizens and public authorities. That is why, at principperforinklusion.digst.dk, Danish readers will find a range of concrete tools, materials, cases and examples for each of the 6 principles. This platform is meant to support government organisations in their work with inclusive digitalization.