Numbers and Statistics

• 98 percent of 15-89-year-olds have used the internet within the last three months. For 75-89-year-olds the share is 86 percent.
• 91 percent of 15-89-year-olds use a cellphone or smartphone to access the internet. 70 percent use a laptop and 41 percent use a tablet.
• 75 percent of 15-89-year-olds prefer to use digital solutions to get their public tasks done.
• 87 percent of the 15-89-year-olds that use public digital solutions agree with the statement that their experiences with using the solutions are mostly good. 3 percent disagree.
• 93 percent of the 15-89-year-olds that receive Digital Post feel safe using Digital Post when communicating with the public.

Updated on Oktober 31, 2025

• 111.5 million visits on borger.dk in 2024
• 10.1 million visits on borger.dk in August 2025
• 92 per cent of borger.dk users are either very satisfied or satisfied with the portal

Updated on 2 September 2025

Number of solutions

• As of September 2025, a total of 51 specific powers of attorney can be granted.

Number of powers of attorney

As of September 2025, there was:

• 3,148,703 active powers of attorney
• 167,111 power of attorney relationships.

Updated on 17 september 2025

Number of users

• 3.89 million residents receive NemSMS from the Danish public sector.
• 171.964 businesses receive NemSMS from the Danish public sector.

Number of service messages

• 3,49 million service messages were sent through NemSMS in the fourth quarter of 2023.

Updated on 18 January 2024

Number of users

• 96.6% of the Danish population over the age of 15 have an active MitID.
• A total of 5.5 million registered MitID users.
• 89 million monthly transactions*.

* Average calculated for 2024

User satisfaction

A user satisfaction survey from 2024 shows that:

• 83% of users are satisfied with MitID.
• 87% report using MitID at least once a week.
• 89% of users feel secure using MitID.

Updated on April 7, 2025

Downloads and use

• 3 million digital health insurance cards have been created.
• The health insurance card app is used approximately 165,000 times a day.
• 140,000 users have opted out of receiving the physical health insurance card.

Satisfaction

• iOS user reviews give the health insurance card app 4.4 out of 5 stars.
• Android user reviews give the health insurance card app 4.3 out of 5 stars.

Last updated on 04 November 2025

Number of accounts

• 5.7 million person-related accounts registered.
• 728,000 business-related accounts registered.

Number of payments

• 7.8 million payments in December 2021.
• 97.9 million payments in 2021.

Last updated on 22 April 2022

NemLog-in provides access to all public self-service solutions and digital services with a single login.

• On average, around 25 million logins are carried out through NemLog-in each month.

Updated on 5 February 2024

Number of users

Number of users per fourth quarter of 2025:

• 4.8 million Danish residents receive Digital Post from public authorities.
• 249.437 (4,9%) Danish residents are exempt from receiving Digital Post from public authorities.

Updated on 28. October 2025

Number of messages

• 251.532.193 messages were sent in Digital Post in 2024.

Updated on 28. October 2025

Satisfaction

A user satisfaction survey from 2021 shows that:

• 76 percent are either very satisfied or satisfied with Digital Post.
• 54 percent of businesses are either very satisfied or satisfied with Digital Post.

Updated on 28. October 2025

Downloads and use

• 2.1 million digital driving licenses have been created.
• The driving license app is used approximately 70,000 times a day.

Satisfaction

• iOS user reviews give the driving licence app 4.3 out of 5 stars.
• Android user reviews give the driving licence app 3.6 out of 5 stars

Last updated on 04 November 2025

There are approximately 1,1 million active MitID Erhverv users in MitID Erhverv.

As of February 2024, there were 309,124 organisations in MitID Erhverv, distributed as follows:

• 253,686 private companies
• 8,934 public authorities
• 46,504 associations

Satisfaction with MitID Erhverv

A user satisfaction survey from 2024 shows that:

• 80% of users are generally satisfied with MitID Erhverv
• 81% of users consider MitID Erhverv to be generally secure to use.

Updated on 3 March 2025