Digital Post became obligatory on 1 November 2013 for businesses and on 1 November 2014 for residents.
In June 2012, the Danish parliament passed laws to regulate Digital Post from public authorities, which made it obligatory for citizens and enterprises to receive said post digitally.
‘The Law of Digital Post from Public Authorities’ permits Danish public authorities, such as the central government, regions, and municipalities, to communicate with residents and businesses digitally.
The law states that communications forwarded through this postal solution have the same legal effect as documents sent as traditional letters. This section of the law came into effect on 1 July 2012.
The law encompasses all businesses and residents 15 years old and above who have a permanent address in Denmark. This means that all people and businesses not exempt from receiving Digital Post receive post from public authorities digitally. All Danish authorities must in turn provide help and guidance to those who have trouble accessing their Digital Post.
Go to the Law of Digital Post from public authorities at retsinformation.dk (in Danish)
The transition to Digital Post was part of the joint public strategy for digitalisation, "The digital path to the welfare of the future" (2011-2015). The government at the time, along with regions and municipalities, among other things decided that physical post was to be a thing of the past.
Download The Digital Path to the Welfare of the Future 2011-2015 strategy (in Danish)
If you have any questions regarding Digital Post, please contact the Digital Post support.
Phone: +45 33 98 00 33
Opening hours:
Monday to Friday: 8.00 – 20.00.
Weekends and holidays: 10.00-16.00
