Terms and conditions
The following terms and conditions apply to the use of the health insurance card app.
Your health insurance card app (Danish: sundhedskort-app)
The app is a valid health insurance card and you use it the same way as you would use your normal, yellow health insurance card. Your health insurance card documents that you have the right to receive benefits according to the Danish health legislation (Sundhedsloven).
You can set up the health insurance card app on maximum three mobile phones at the same time. This entails, that if you set up the app on a fourth device, you can no longer use the app on the first device you used for the app.
Keep your physical health insurance card
The health insurance card app is a supplement to the yellow health insurance card made of plastic and thus does not replace your yellow, plastic health insurance card.
Only valid in Denmark
Remember your blue EU health insurance card when you go abroad. You can only use the health insurance card app in Denmark, just like your health insurance card made of plastic.
Your responsibility
Please be aware, that it is your responsibility if you cannot use the app because your mobile phone’s battery has run out or your screen has broken. For instance, you have to register electronically at your general practitioner – this you can do with both the health insurance card app and with your normal, yellow health insurance card. Please be aware, that it is not possible to register with a civil registration number (CPR-nummer) at all places.
Automatic updating
The health insurance card app updates automatically when there are any changes to your personal information, for instance if you change your address or general practitioner. You will only have to set up the health insurance card app again, if you get a new civil registration number.
Validity
Your health insurance card app is valid as long as your normal, yellow health insurance card is valid. Your electronic card follows your physical card.
Internet connection
You need to have access to the internet to be able to add your health insurance card in the app.
Voluntary use
It is voluntary to download and use the app.
The purpose of the app is for you to be able to document and show your personal, valid health insurance card on an easy and secure way – as long as the Agency for Digital Government (Digitaliseringsstyrelsen) supplies the health insurance card app.
Right of use
You have a non-exclusive, non-transferable right to use the health insurance card app on your personal phone within the framework of these terms of use, as long as the Agency for Digital Government supply the health insurance card app. You have no rights to the health insurance card app besides this right of use. The Agency for Digital Government can at any time revoke or change your right to use the health insurance card app.
Limitation of liability
The Agency for Digital Government has no liability for damages to your mobile phone, loss of data, lost profit or other damages caused by the health insurance card app. The Agency for Digital Government does not guarantee that the health insurance card app is available and has full functionality if you as a user of the app do not follow the instructions given in the app and in these terms of use.
Change of the functionalities in the app
The Agency for Digital Government can at any time and without any obligation to inform you beforehand change the app and its functions, design, scope, software, language versions or other aspects relevant to the app.
Processing of personal data
The Agency for Digital Government process your personal data when you use the app.