Digital Post on borger.dk
In Denmark, residents communicate with public authorities through the public sector’s Digital Post platform by default. People can access their Digital Post on the national citizen portal, borger.dk and lifeindenmark.dk.
In Denmark, people communicate with public authorities digitally through the public sector’s Digital Post platform.
People log in to their personal Digital Post on borger.dk, lifeindenmark.dk, or through the Digital Post app using their national eID. This ensures secure digital communication between the public authorities and individual residents, which is important because sensitive personal data is often exchanged.
Read more about the Digital Post app
Read more about national eID
Within the Digital Post system, users can send messages to public authorities as well as read and reply to messages from public authorities. Users can also forward messages from one public authority to another or to other people.
It is also possible to read Digital Post from public authorities through private platforms, including e-Boks and mit.dk. Digital Post will always be synchronised across all platforms. This means that if a resident reads, replies, deletes, or moves Digital Post sent from a national authority, a municipality, or a region on one of the platforms, it will be reflected on the other platforms – public as well as private. All platforms draw on the same data in the underlying solution.
Read more about the Digital Post solution